Services

Warranties & Return Policy

Andrew’s Trading Company Limited , “Limited Warranty” covers against manufacturing defects in material and workmanship. Any products that require servicing while in the warranty period, so long as the unit has not been damaged, tampered with or misused, will be repaired or replaced at our option. The warranty is for 90 days for end user customers.

Return Policy

RETURNS MUST BE ACCOMPANIED BY A RECEIPT or invoice and in original packaging.

Returns must also be resellable:

(1) no wear and tear or physical damage to the item.
(2) no usage as shown on unresectable timers on cell phones.
(3) all accompanying materials must be returned with items e.g. manuals, chargers, etc.

All returns are subject to a restocking fee of 10% with refunds according to the type of payment (allow seven (7) days for cheque refunds).

Exchanges have no restocking fee but is also subject to return conditions.

Returns are accepted within two (2) working days of purchase with the exception or Christmas,
which is two (2) working days afterr.